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Engaging on-hold messages via VoIP

Engaging on-hold messages via VoIP

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously. […]

4 Lessons to learn from Delta’s DR failure

4 Lessons to learn from Delta’s DR failure

Delta is paying big for the IT outage that occurred last month: millions of dollars in damages, 2300 cancelled flights, and significant reputational damage. Despite the harsh cut to the airline’s bottom line, Delta will probably still survive. But the real question is this: Can your business survive after long periods of downtime? A natural […]

Enhance your next Powerpoint presentation

Enhance your next Powerpoint presentation

Many suffer from glossophobia, the fear of public speaking. Reasons vary, from traumatic childhood experiences to the inability to imagine your co-workers in their underwear. Enter Microsoft PowerPoint. This program helps visually depict a presentation, whether it be for a class project or a boardroom meeting, or to convince parents to buy your first car. […]

Google’s cloud services has left beta phase

Google’s cloud services has left beta phase

In today’s day and age, staying on top of your tech game is no easy feat, especially when new innovations pop up every single day. Today, many small- and medium-sized businesses have realized the benefits of adopting cloud database services for the betterment of their company. Google has recently announced many updates concerning its cloud […]

Considerations when buying a new projector

Considerations when buying a new projector

Love them or hate them, projectors are the modern day soapbox. They give you the platform to present your case to a wider audience without compromising your content. Like most hardware purchases, however, they’re accompanied by a list of measurements and specifications you likely have little experience with. If you’re in the market for some […]

Skype for Business and its benefits

Skype for Business and its benefits

Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you […]

Best CRM Software Options for 2016

Best CRM Software Options for 2016

If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course. With the numerous options out there, finding the […]

Office 365 gets an upgrade!

Office 365 gets an upgrade!

Did you know that Microsoft’s Office 365 platform provides updates to their online components once every quarter? This is quite impressive because as an end user, you’ll be able to enjoy a more feature-rich and intuitive experience with your cloud productivity suite without having to manually install the updates yourself. So what exactly does Office […]